Tag: covid-19

CBC COVID-19 UpdateCBC COVID-19 Update

March 20, 2020| Jeff VanOrnam| 0 Comment| 7:58 pm

CBC Update Regarding the COVID-19 Outbreak

From the desk of Mike Green

I want to let every CBC customer know one thing… We are all in this together! CBC is fortunate enough to be able to maintain operations at 100% regardless if our staff works remotely or in one of our offices. We do not rely on third-party vendors to continue normal operations.

We have had provisions in place for years in the event of a catastrophe or now if a potential full “shelter in place” order is executed. Our systems are protected in multiple geographical locations with immediate rollover if a system fails. Your information is safe and secure.

The CBC family:

Being a part of the CBC family goes far beyond a business to customer relationship. We are all dealing with this crisis together and I want you to know we will work with you through this. In the event you are forced to close or limit business hours, CBC is prepared to assist in billable services such as monthly charges, web apps, minimums, and other inconveniences that may arise during this challenging time.

What’s our plan?

We have been contacted by many of our customers regarding what will happen if their business is forced to close or they are forced to work remotely. How will I be able to pull credit? We can assure everyone we are committed to making adjustments necessary to keep everyone operating and moving forward. If there is one thing you don’t have to worry about, it’s if this vendor has your back or not.

We do!

You have my word!

President and CEO Mike Green

COVID-19 Update From Credit Bureau ConnectionCOVID-19 Update From Credit Bureau Connection

March 11, 2020| Jeff VanOrnam| 0 Comment| 11:17 pm

Dear Credit Bureau Connection Subscriber:

As a subscriber of Credit Bureau Connection, it is vital that you are aware of actions we are taking to protect you and our employees as the tragic Coronavirus (COVID-19) continues to spread throughout the United States.

The entire team here at CBC meets daily to discuss the status of the virus and to ensure we are well prepared in our response to the virus. We carefully monitor websites for the Centers for Disease Control and the World Health Organization, and we follow their best practice recommendations. Our goal is twofold: To ensure we are maintaining consistent service to our subscribers and attending to any health concerns of our employees and their families.

To that end, we have increased the frequency and depth of cleaning that takes place at all of our facilities, and we have hand sanitizer and a wash station available for anyone entering or leaving our offices.

We have instructed our staff to follow the following guidelines, and we encourage you to as well:

Wash your hands often and vigorously with anti-bacterial soap, scrubbing your entire hand for at least 20 seconds.
Avoid touching your eyes, nose, and mouth.
Cough or sneeze into your elbow or a tissue.
Stay at home if you are sick.
Make frequent use of hand sanitizers.

We will remain diligent throughout this time in maintaining the highest health standards and practices at the forefront of our pursuit.

Please visit our blog or website for updates regarding our virus response. And please, stay healthy!

Thank you for being part of the CBC family,